Shipping policy

We want your Junie hair towels to reach you as quickly and safely as possible!

Shipping Costs

🇦🇺 Standard Shipping (Australia): $8.95 - free on orders over $79

🇦🇺 Express Shipping (Australia): $12.95

🇳🇿 New Zealand: from $10.95 (weight-based, calculated at checkout)

All prices are in Australian Dollars (AUD)

 

Delivery Times

🇦🇺 Standard Shipping (Australia): 3-8 business days

🇦🇺 Express Shipping (Australia): 1-4 business days

🇳🇿 New Zealand: 6-14 business days

Delivery times may vary depending on your location.

 

International Shipping

  • We currently ship to Australia & New Zealand! 

  • If you’re outside these regions, stay tuned - we're growing and Junie hair towels will be coming your way soon. Sign up for our newsletter to be the first to know when we start shipping to more countries!

 

Order Processing Time

  • Orders are typically processed within 1–2 business days.

  • You’ll receive a confirmation email once your order has shipped.

 

Order Tracking

  • Once your order ships, you’ll receive a tracking number via email so you can monitor your towel's journey.

 

Lost or Damaged Items

  • If your order is lost or arrives damaged, please contact us at  info@heyjunie.com.au within 7 days so we can help resolve it.